FAQ: Do You Offer Charger Maintenance or Support for EV Charging Stations?

Yes, we do.

At BC Solar, our job doesn’t end when your EV charger is installed. We provide ongoing maintenance, firmware updates, and fast, reliable service to ensure your charger keeps working exactly as it should.

• Need a repair? You’ll talk directly to us—not some outsourced call center.

• Need help troubleshooting? We’ll walk you through it—or stop by if needed.

• Need updates or inspections? We handle that, too.

When you choose BC Solar, you’re backed by real local support and a team that stands behind its work.

That’s how service should be. That’s how we do it.

Why Maintenance Matters for EV Chargers

Like any piece of technology, your EV charger benefits from routine checks and occasional software updates. Here’s why:

• Performance: Ensure optimal charge times and energy efficiency.

• Safety: Catch early wear or wiring issues before they cause problems.

• Longevity: Maximize the lifespan of your investment.

• Grid Compatibility: Stay up to date with evolving utility protocols and smart home integrations.

What’s Included in Our EV Charger Support?

Here’s what we offer with our local EV charging support in Columbus and surrounding areas:

• Regular firmware/software updates

• Diagnostics and troubleshooting (remote or on-site)

• Hardware repairs or replacement assistance

• System checks during seasonal inspections

• Grid-connection and load-balancing reviews (especially important for homes with solar + battery setups)

Why Choose BC Solar?

• We're local — based in Columbus, Ohio.

• We work directly with homeowners, businesses, and contractors.

• We’re battery and solar experts, so your charger fits into your full energy ecosystem.

• And most importantly — we actually answer the phone when you call.

FAQ

How often does my EV charger need maintenance?
Most residential chargers only need a basic inspection once or twice a year, unless an issue arises. Commercial units may need more frequent servicing depending on use.

Do you service EV chargers you didn’t install?
Yes. If you're in our service area and need help with an existing EV charger, reach out. We’ll take a look and let you know what we can do.

Can you help with EV charger installation too?
Absolutely. We install Level 2 chargers for homes, businesses, and fleets—and integrate them with solar + battery systems if desired.

Need help with an EV charger in Central Ohio?
Call BC Solar at (614) 442-9700 or visit https://bc.solar to schedule service.